Monitors play a critical role in the operation of the Experienced Services Program (ESP) by directing the day-to-day activities of the Enrollee, giving feedback on work performed, providing necessary training, signing timesheets, authorizing reimbursement of pre-approved expenses, and authorizing leave.
This orientation introduces Monitors to their responsibilities.
The ESP, a partnership between National Park Service and NOWCC, helps NPS support workload needs with experienced workers:
NOWCC provides the basic administration for Enrollees, including:
NOWCC handles administration so that Monitors can focus on directing Enrollees' day-to-day activities.
Each Monitor interacts with the NOWCC Field Staff regarding concerns about Enrollees in their Park/Office. The NPS National Program Manager manages ESP activities within NPS HQ.